jl3 Privacy Policy — Your information is completely safe with us

To deliver our services, jl3 collects two types of information — data you provide directly, and data collected automatically.

Directly provided information:

• Name, date of birth, and gender
• Email Address & Mobile Number
• Username and password (encrypted)
• National ID or passport details (for verification purposes)
• Payment details (mobile banking number)

Automatically Collected Information:

• IP Address & Device Details
• Browser type and operating system
• Platform activity logs (login times, game history)
• Information Collected via Cookies & Tracking Technologies
• Transaction records & gaming patterns

Jl3 uses collected data only for specific, defined purposes. In accordance with this Privacy Policy, your information is never sold or exchanged.

Jl3 follows the highest industry security standards to protect your data. Encryption and security measures are applied at every level.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Password hashing: Your password is stored using the bcrypt hashing algorithm.
• Firewall protection: An advanced firewall system blocks unauthorized access.
• Regular security audits: Regular security audits are conducted by third-party experts.
• Two-factor verification: A 2FA system is in place to prevent unauthorized logins.
• Data backup: Data is regularly backed up to secure servers.

Jl3 never sells your personal information. In limited circumstances, certain data may be shared with third parties.

• Payment processor: Necessary data is shared with bKash, Nagad, and Rocket to verify transactions.
• Legal Obligations: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Fraud prevention: Limited data may be shared with gaming industry security organizations.
• Game Providers: Minimal data required for game operation may be shared with licensed game providers.

When sharing data with third parties, we ensure they follow the same standard of privacy policy and use your information solely for the specified purpose.

Jl3 uses cookies on its website and app. Cookies are small text files stored on your device.

• Essential cookies: Essential for the site to function properly — these cannot be disabled.
• Functional Cookies: Remembers your preferences and settings, such as your selected language.
• Analytics cookies: Helps us analyze site usage, which supports our efforts to improve our services.
• Security cookies: Used for session management and fraud detection.

You can manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features.

Jl3 does not retain your data longer than necessary. Different types of information are subject to different retention periods.

• Account Information: For the duration of the active account and up to 5 years after closure.
• Transaction records: Retained for up to 7 years as required by law.
• Gaming Logs: Retained for up to 3 years.
• Cookie Data: Automatically deleted at session end or after a maximum of 12 months.
• Support Conversations: Retained for up to 2 years after last contact.

Under jl3's Privacy Policy, you have several important rights over your own personal data.

• Right to access your data: You may request to see what information we hold about you.
• Right to rectification: You may request corrections to any inaccurate or outdated information.
• Right to erasure: You may request deletion of your data under certain conditions.
• Data portability: You may request a copy of your data in a standard, portable format.
• Right to object to processing: You may object to the processing of your data in certain circumstances.
• Marketing opt-out: You have the option to opt out of promotional emails or SMS messages.

Jl3 is a gaming platform strictly for adults (18+). We do not collect information from or provide services to minors under any circumstances.

• Age verification is carried out at the time of registration.
• Any account identified as belonging to a minor will be closed immediately.
• Parents can contact our support team to help protect their child's safety.
• If we inadvertently collect information from a minor, it will be deleted immediately.

Jl3 may update this Privacy Policy from time to time. We will notify you of any significant changes.

• You will be notified via email or in-app notification before any major changes take effect.
• The date of the latest update will always be displayed at the top of this page.
• Continued use of jl3 after any changes will be considered acceptance of the updated policy.

For any questions, concerns, or complaints about the Privacy Policy, please contact our Data Protection Team directly.